Jo Bee Company

Recently I have seen a question about the new Philips SpeechMic Air wireless dictation machine. The question is what is the range of the SpeechMic Air.

The range of the SpeechMic Air is approximately 30 feet. If you’re using the SpeechMic Air and leave the range of your AirPort docking station the SpeechMic Air will begin to vibrate. Once you’re left the range completely an audible tone and microphone light will let you know and the device will stop recording.

I hope this helps if you would like to see more on the Philips Speechmic Air follow this link. Philips SpeechMic Air

We recently had a customer who installed the FTR Player 5.4 and had some issues with the interface freezing up. Here is how he described the problem and the solution that was given hope this helps anyone who is having the same issue.

The FTR Player 5.4.1 appears to install properly, audio loads and will begin play, but then player controls do not respond. The volume sliders don’t move, time/seconds do not advance, track lights don’t work, and can’t move cursors or use arrows to adjust times. (not a switching to compact mode issue.)

FTR PlayerPlus2.2 was running stable on this machine (and Log Notes 2.2) playing same FTR Gold recorded audio. 5.4.1 was uninstalled, and re-installed a couple times – complete with registry edits to remove FTR.
File has been re-downloaded in case first was corrupt, re-installed, same problem. Checked log for app errors…none.

Computer: Intel Dual Core, E8400 @ 3.00GHz, with 3.21 GB of RAM.
Windows XP Professional Service Pack 3

And now the solution that worked in this case.

I would advise that you completely remove the old version before upgrading to the new. Just doing a add/remove or running the new install and allowing it to remove isnt enough, lets go a few more steps.

My suggestion would be:

1. Go into Add/Remove Programs and remove all FTR Programs.
2. Next go into the Registry and remove HKEY_CURRENT_USER\Software\FTR and HKEY_LOCAL_MACHINE\SOFTWARE\FTR
3. Go to your C:\ Drive and remove C:\FTR Settings and go into the Program Files and remove C:\Program Files\FTR
4. Delete anything in C:\WINDOWS\assembly with FTR at the front
5. Reboot the PC
6. Redownload the 5.4.1 player and reinstall

To remove from the Registry:

Click on START
Click on RUN
Type
REGEDIT
Click on the plus sign next to
HKEY_CURRENT_USER
Click on the plus sign next to
SOFTWARE Folder
RIGHT click on the FTR Folder and choose Delete and yes.
Click on the plus sign next to
HKEY_LOCAL_MACHINE
Click on the plus sign next to
SOFTWARE Folder
RIGHT click on the FTR Folder and choose Delete and yes.
Close the Registry Editor

Also, you will need to ensure that you have the latest Windows Media Player and DirectX installed on your computer. I would ensure that your computer has at least WMP 9 and DirectX 9.0c, to determine version of WMP, open WMP and then go to Help and the About WMP, this will tell you the version. To determine DirectX, click on start, then go to run and then type dxdiag and hit ok. A DirectX diagnostic will come up and about ¾ the way down will tell you the version. If either of these does not meet the requirements, you can go to www.microsoft.com and update it.

Also, I would go to the manufacturer of your computer (Dell, Gateway, HP, etc) and plug in your model number and ensure that you have all the latest drivers and BIOS for your computer, especially the video and sound cards. Also I would do a Windows Update until there are no more available updates left for your PC.

I hope this helps anyone having this issue as always this is just a suggested solution if the problem persists contact your FTR Reseller or FTR Technical Support. This is just a suggestion that worked in this case.

Jo Bee Company would like to introduce you to the NEW FTR Touch 2,4,or 8 channel touchscreen digital recorder. Built using state-of-the-art technology that combines touch-screen hardware and FTR’s flagship FTR Gold®  software, FTR Touch delivers an elegant and intuitive solution to accommodate the needs of a variety of environments.  Current FTR users can leverage their existing FTR investments and enjoy the many new benefits of FTR Touch, without the training requirements typically associated with new products.  New clients, on the other hand, can start to take advantage of the many features & benefits of FTR Gold, offered now in a unique and stylish form factor.

Key Features:

* Confidence monitoring
* On-unit playback support
* Time and date-stamped record
* Bundled with FTR Log Notes®
* 2- and 4-channel audio recording
* Archiving to network or optical media

FTR Touch offers tangible benefits to both new and existing FTR clients, such as increased process efficiencies, lower risk, reliability, ease of use, better security controls and more versatility.

FTR Touch is an ideal choice for a variety of environments.  Regardless of whether the venue is one where the Judge has the responsibility of controlling recording from the bench, or one where a dedicated device for capturing the record of proceedings is necessary, FTR Touch delivers a variety of benefits beyond just high-quality, multi-channel recordings.

I recently had a customer who is running a Olympus DS-5000 and had an issue with the machine after it had been set to DSS file format reverting to DS2. The solution to this is as follows. In the dictation module 5.x go to tools -> options -> device tab under the Administrative settings go to recording. with the machine plugged in select DSS Classic and hit update this will change the file format back to DSS. If you have files that are in DS2 and need to convert them to DSS. Right click the file in the dictation module and select convert file. select DSS from the drop down and click OK this will convert existing DS2 to DSS.